111vat Frequently
Asked Questions
Everything you need to know about playing on 111vat — from opening your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and how we keep your account safe.
Quick Reference
Six Things Players Ask Most Often
These are the top questions we receive from our Bangladesh player community. Detailed answers are in the full FAQ below.
How Do I Sign Up?
Registration on 111vat takes under two minutes. Provide your mobile number, choose a username and password, verify via SMS, and your account is ready. First-time deposits via bKash or Nagad are credited almost instantly.
How Do I Deposit?
Deposits are supported via bKash, Nagad, Rocket, Upay, and major Bangladeshi bank transfers. The minimum deposit is ৳200 BDT. Mobile wallet deposits are typically credited within a few minutes of confirmation.
How Do I Withdraw?
Withdrawals go back to your registered bKash, Nagad, Rocket, or Upay wallet. The minimum is ৳500 BDT. Processing typically completes within one to four hours for mobile wallets, and up to three business days for bank transfers.
Can I Bet on BPL?
Yes. 111vat covers BPL, IPL, T20 World Cup, ODI internationals, and Bangladesh Tigers matches with a wide range of markets — match winner, top batsman, total runs, in-play live betting, and many more.
What Bonuses Are Available?
New players can claim a welcome deposit bonus. Existing players benefit from reload bonuses, free spins, and seasonal promotions during BPL season, Eid, and Pohela Boishakh. All bonuses are subject to wagering requirements.
Is 111vat Safe?
111vat uses SSL encryption on all transactions, certified random number generators on all games, and a full suite of responsible gaming tools. The platform is built specifically for Bangladesh players and operates to international fair-play standards.
Account & Registration
How do I create an account on 111vat?
Creating an account on 111vat takes less than two minutes. Visit the 111vat Login page, click the registration option, and fill in your mobile number, preferred username, and password. You will need to confirm your mobile number via a one-time verification code sent via SMS. Once confirmed, your account is active and you can make your first deposit immediately.
What documents do I need to verify my 111vat account?
111vat requires a government-issued National Identity Card (NID) or a valid Bangladeshi passport for identity verification. You may also be asked to submit a selfie holding your NID. Verification is typically completed within 24 hours. Players who have not completed KYC may find withdrawal requests held until verification is finished.
I forgot my 111vat password. How do I reset it?
You can reset your 111vat password from the login page by clicking the "Forgot Password" link. Enter the mobile number registered to your account and you will receive an SMS with a reset code. Enter the code, set a new password, and log in. If you no longer have access to your registered mobile number, contact our support team at [email protected].
Can I have more than one 111vat account?
No. Each player is permitted only one active account on 111vat. Operating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately to have one closed before any action is taken.
How do I close my 111vat account?
To permanently close your 111vat account, contact our support team via live chat or email at [email protected] and request account closure. Any remaining balance will be returned to your registered payment method before the account is closed. Note that account closure is different from self-exclusion — if gambling is a concern, we recommend self-exclusion instead, which preserves your account data and can be reviewed after the exclusion period ends.
Why has my 111vat account been suspended?
Account suspensions on 111vat are most commonly triggered by incomplete KYC verification, suspected duplicate accounts, unusual activity patterns, or a failed age verification check. If your account has been suspended, you will receive an email or SMS notification. Contact our support team with your account details and they will explain the reason and advise on next steps. Most suspensions are resolved within 24 to 48 hours.
Deposits & Withdrawals
How do I deposit money into my 111vat account using bKash?
To deposit via bKash on 111vat, log into your account, navigate to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit and follow the on-screen instructions to complete the transaction through your bKash app or USSD menu. Deposits via bKash are typically credited to your 111vat account within a few minutes of transaction confirmation.
How long does a Nagad deposit take on 111vat?
Nagad deposits on 111vat are processed almost instantly — most transactions are credited within one to three minutes. In rare cases during peak traffic periods, processing may take up to fifteen minutes. If your deposit has not appeared after thirty minutes, contact our 24/7 support team with your Nagad transaction reference number and we will investigate immediately.
What is the minimum deposit amount on 111vat?
The minimum deposit on 111vat is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap, though very large deposits may trigger an additional identity verification check in line with our responsible gaming and compliance obligations.
What is the minimum withdrawal amount on 111vat?
The minimum withdrawal amount on 111vat is ৳500 BDT. Withdrawals can be made to bKash, Nagad, Rocket, or Upay — the payment method must match the one used for your most recent deposit unless you have completed full KYC verification. Keeping your account verified speeds up withdrawal processing significantly.
How long does a withdrawal from 111vat take to arrive?
Withdrawals from 111vat to mobile banking wallets like bKash, Nagad, and Rocket are typically processed within one to four hours. During peak periods or if your account requires an additional review, processing may take up to 24 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other Bangladeshi banks may take one to three business days.
Does 111vat charge fees on deposits or withdrawals?
111vat does not charge any platform-side fees on standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction fees — these are outside 111vat's control. We recommend checking your wallet provider's current fee schedule before initiating a transaction to avoid any surprises on your end.
Games & Gameplay
How do I place a bet on a BPL cricket match on 111vat?
To bet on BPL cricket on 111vat, log in, navigate to the Cricket section, and browse the list of upcoming and live BPL matches. Select a match, choose your market (match winner, top batsman, total runs, and many more), enter your stake in BDT, and confirm your bet. Live betting on BPL matches is also available, allowing you to place bets while the match is actively in progress at the ground.
What cricket betting markets are available on 111vat?
111vat offers an extensive range of cricket betting markets covering BPL, IPL, T20 World Cup, ODI internationals, and Bangladesh Tigers test matches. Available markets include match winner, top batsman, top bowler, total runs in an innings, number of sixes, method of dismissal, player performance specials, and live in-play markets. The exact markets available vary by match and tournament tier.
Is 111vat mobile-friendly? Can I play on my smartphone?
Yes, 111vat is fully optimised for mobile play. The platform works smoothly on Android and iOS smartphones and tablets through any modern mobile browser — no app download is required. All games, betting markets, deposit and withdrawal options, and account management features are accessible on mobile, making it easy to bet on BPL matches or enjoy live casino games from anywhere in Bangladesh.
What slot games are available on 111vat?
111vat's Slots section features a wide selection of titles from top-tier providers including Pragmatic Play, NetEnt, and Microgaming. Players can enjoy classic three-reel slots, modern video slots with bonus features, and progressive jackpot games. Games are filtered by provider, theme, and popularity to help you find your preferred style quickly. All slots on 111vat use certified random number generators.
Does 111vat offer live casino games?
Yes, 111vat Casino features a comprehensive live dealer casino powered by leading providers including Evolution Gaming and Ezugi. Available games include Live Roulette, Live Blackjack, Live Baccarat, Lightning Dice, Crazy Time, and dedicated Andar Bahar tables popular with South Asian players. Games are streamed in HD with professional dealers and full real-time interaction.
What is the RTP on 111vat slot games?
The Return to Player (RTP) percentage varies by game title on 111vat. Most video slots from Pragmatic Play and Net Ent carry RTPs in the range of 94% to 97%. The specific RTP for each game is displayed in the game's information panel before you start playing. 111vat only hosts games from certified providers whose RNG and RTP figures are independently audited by recognised testing laboratories.
Bonuses & Promotions
What welcome bonus does 111vat offer new players?
111vat offers a welcome bonus to new players who complete their first deposit. The bonus amount and structure — including any match percentage and qualifying deposit threshold — are detailed on the current promotions page. Welcome bonuses at 111vat are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn, so please read the full bonus terms before claiming.
What are wagering requirements and how do they work on 111vat?
Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit) before any winnings from that bonus become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before withdrawal is unlocked. On 111vat, progress toward wagering requirements is tracked in your account dashboard in real time.
Does 111vat offer free spins or reload bonuses?
Yes, 111vat runs regular promotions for existing players including reload deposit bonuses, free spin offers tied to specific slot titles, and seasonal promotions around events like BPL season, IPL, Eid, and Pohela Boishakh. Promotions are updated regularly — check the promotions section of your account or contact support to ask about current offers available to your account tier.
Can I withdraw my bonus funds directly without wagering?
No. Bonus funds on 111vat are subject to wagering requirements and cannot be withdrawn directly before those requirements are completed. Only real-money deposits that have not been matched with a bonus are freely withdrawable at any time, subject to the standard withdrawal processing rules. If you prefer not to accept a bonus, you can opt out before making your deposit by contacting support.
Why was my 111vat bonus cancelled or removed from my account?
Bonuses on 111vat may be cancelled if the account has not met the minimum deposit requirement for the offer, if the bonus terms were violated (such as using prohibited game types toward wagering), or if the account has been flagged for review. If you believe your bonus was removed in error, contact our support team at [email protected] with your account details and bonus reference for investigation.
Safety & Responsible Gaming
Is 111vat safe to use in Bangladesh?
111vat operates with SSL encryption on all transactions and communications, meaning your personal data and financial information are protected at all times. The platform uses fair-play certified game engines from internationally recognised providers and maintains responsible gaming tools including deposit limits, self-exclusion, and a 24/7 support team. 111vat is designed specifically for the Bangladesh market and takes player security seriously.
Is 111vat legal in Bangladesh?
111vat is an internationally operated online gambling platform that accepts players from Bangladesh. Players are responsible for understanding the laws applicable to online gambling in their own jurisdiction before participating. 111vat does not make claims about local licensing in Bangladesh and recommends that players review applicable local regulations. The platform operates to international standards for SSL security and certified fair play.
How do I set a deposit limit on my 111vat account?
You can set a daily, weekly, or monthly deposit limit directly from the Responsible Gaming section in your 111vat account settings. Once set, the limit is enforced immediately and cannot be increased for 24 hours — this cooling-off period is intentional to prevent impulsive decisions. You can reduce your deposit limit at any time with instant effect. If you need help setting a limit, our support team is available 24/7.
How do I self-exclude from 111vat if I need a break from gambling?
To self-exclude from 111vat, contact our support team via live chat or email at [email protected] and request self-exclusion. You can choose exclusion periods of six months, one year, three years, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. Any remaining account balance will be returned to your registered payment method. We take all self-exclusion requests seriously and process them as a priority.
What should I do if I think my gambling is becoming a problem?
If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, we strongly encourage you to act early. 111vat offers self-exclusion, deposit limits, and time-out features you can activate immediately from your account settings or by contacting support. You can also reach out to international responsible gambling support organisations for confidential guidance. Remember: 111vat is strictly 18+ and we are committed to keeping gambling a safe, controlled activity for all our players.
How does 111vat enforce its 18+ age policy?
111vat enforces a strict 18+ age policy across all accounts. During registration and during KYC verification, players are required to confirm their date of birth and submit a valid government-issued ID such as a Bangladeshi NID or passport. Any account found to belong to a player under 18 years of age will be immediately suspended, all funds will be returned, and no winnings will be paid. We treat underage gambling as a serious compliance issue with zero tolerance.
Still Need Help?
Our Support Team Is Always Here
If your question was not answered above, our 24/7 English-language support team is ready to help. Reach us via live chat in your account dashboard or by email.
Live Chat Support
Log into your 111vat account and open the live chat widget to connect with a support agent in real time. Available 24 hours a day, 7 days a week, including BPL match nights and public holidays like Eid and Victory Day.
Average response time: under 2 minutes
Email Support
For account verification queries, withdrawal disputes, or detailed technical issues, email our team directly. We aim to respond to all emails within four hours during standard Bangladesh Standard Time (BST, UTC+6) hours.
Contact: [email protected]
Ready to Start Playing on 111vat?
Explore cricket betting, live casino games, and hundreds of slots — all with fast bKash and Nagad deposits and withdrawals in BDT.